Services
Call Center & Business Process Outsourcing (BPO)
Collection & Recovery
We are an all-inclusive ARM company with comprehensive experience in first-party, third-party and specialty debt recovery
Client Relations
Our client relations team delivers communication and rapid responses with precision and to ensure customer needs are met
Administrative Support
We offer back-office support to assist our customers with auxiliary or additional capacity
Regulatory & Compliance Management
We recognize the regulatory background and policies & procedures which enables through compliance adherence
Customer Care & Service
Our expertly trained call center agents deliver first-rate customer care assistance through helpful and proficient communication
Customer Care and Administrative Support
Inbound / Outbound Call Handling
With the flexibility to serve multiple industries, our representatives provide high quality service tailored to the individual needs and requirements of each client
Telemarketing
Let our experienced specialists increase your sales and profitability through strategic telemarketing campaigns
Product Ordering
Our representatives provide live support for product ordering & related questions, handling both primary and overflow call volume
Complaint Resolution
We follow specific procedures to log, investigate, and resolve consumer dissatisfaction for our clients
Media Documentation and Fulfillment
Our technology and data management staff expertly catalog, manage and complete documentation for the quick handling of account validation
Satisfaction of Judgement Filings
OMG understands the complexities of filing and verifying SOJs in jurisdictions around the country
Market Verticals
Banks & Financial Institutions
OMG provides large financial institutions with
Retailers & E-Commerce
Our team works with brick & mortar and E-Commerce retailers to provide personalized customer service solutions and comprehensive collection services
Colleges & Universities
We have broad knowledge of the distinct components of student loans and give clients the right balance of brand security and execution
Utilities and Telecom
OMG strives to increase client profit while sustaining progressive customer interactions
Healthcare
We successfully serve clients through all phases of the returns management progression using clear, authentic and perceptive communication

Address: 5500 N. Bailey Avenue, Suite 332, Amherst, NY 14226File a complaint here
Occupational Management Group, LLC
support@omgarm.com
Phone: 833-251-4288
Text: 302-330-7658